BackClass Outline

Download Class Outline OM201 Principle of Operations Management

 

Course Objective:

The objective of this course is to provide students with basic concepts and techniques in managing the operations of a production unit and/or a service organization, which leads to achieve operational excellence.

Class Time and Venue:

Date: Tuesday & Thursday
Time: 1.30 - 3.00 p.m.
Venue: SC3011, Thammasat University - Rangsit Campus

Instructor:

Asst. Prof. Dr. Karndee Leopairote
Department of Operations Management, Thammasat Business School
E:im.karndee@gmail.com (Always begin your email subject with OM201:?)
T:089 112 0505 (LINE / WhatsApp)
Facebook / Twitter:Karndee Leopairote
Office Hour: Tuesday & Thursday  3.00 pm - 4.30 pm or by appointment.
Room 624, Thammasat Business School ? Rangsit Campus

Required Textbook:








Jacobs & Chase (2012), Operations and Supply Chain Management ? The Core, 2nd Edition, McGraw-Hill Irwin 


Evaluations:

Midterm Exam 30%
Final Exam 30%
Quiz & Homework 10%
Project 20%
Class Attendance and Participation 10%

Teaching / Learning Format:

  • Powerpoint presentations, In-class discussion, Case study, Group assignment, Students? active participation, and simulation games.
  • Class slides and material can be downloaded from www.karndee.com
     

 



Class Schedule (Tentative):

Week Date Topic Reading Material - Chase
& Jacob Textbook / Case
Assignment  
1 19.08.14
21.08.14

Course Introduction

Understanding Operations & Operations & Supply Chain Management

Decisions of operations managers

Careers in operations management

- Historical development of operations management

Chapter 1 Operations and Supply Chain Management (pg 1 ? 18)
Homework 0: - Student profile & group formation - Search ?How its? made? on youtube. Select a product of your choice. Be prepared to discuss what you learn from the vdo clip
2 26.08.14
28.08.14

Operations Strategy in Global Environment

- Strategy formulation & sustainability

- Competitive dimension (cost, quality, delivery speed, delivery reliability, flexibility)

- Operations strategy

- Productivity measurement

Chapter 2 Strategy & Sustainability (pg. 22 ? 30; 32 ? 35)
Homework 1: - pg 36: prob 4, 7 (consider Thammasat Business School and compare with other business schools of your choice) - pg 37: prob 4, 6
3 02.09.14
04.09.14

Product and Service Design

- Issues in service and product design

- Service blueprinting

- Quality Function Deployment

- Creative product / service design workshop

- Poka-Yoke

- Universal design (Self-study)

Chapter 5 Service Processes (pg. 98 ? 105)
Homework 2: - Product design: good design / poor design - New product development - Provide examples of universal design
4 09.09.14
11.09.14

Product and Service Design

- Issues in service and product design

- Service blueprinting

- Quality Function Deployment

- Creative product / service design workshop

- Poka-Yoke

- Universal design (Self-study)

Chapter 5 Service Processes (pg. 98 ? 105)
Homework 2: - Product design: good design / poor design - New product development - Provide examples of universal design
5 16.09.14
18.09.14

Process Design - Process Analysis

- Measuring process performance (cycle time, throughput rate, flow time inventory turn, days-of-supply, little?s law)

- Process improvement

Chapter 4 Production Processes (pg. 64 ? 72)
6 23.09.14
25.09.14

Process Design - Process Analysis

- Measuring process performance (cycle time, throughput rate, flow time inventory turn, days-of-supply, little?s law)

- Process improvement

Chapter 4 Production Processes (pg. 64 ? 72)
7 30.09.14
02.10.14

Process Strategy

- Type of Processes ? how production processes are organized: job shop / assembly line / continuous / project / mass customization

Chapter 4 Production Processes (pg. 72 ? 75)
Homework 3: - Provide examples and describe each type of process (job shop / assembly line / continuous / project / mass customization) - Case: Bolevan coffee (to be distributed)
Midterm Exam Period
8 14.10.14
16.10.14

Quality Management

- Total Quality Management (TQM) - Customer focus; Continuous improvement; Participation

- Quality specification & Quality costs

- Quality tools (Pareto / Check Sheet / Fishbone / Process Chart)

- Quality Management System - QMS

- ISO 9000 & ISO 14000

 

Chapter 6 Quality Management & Six Sigma (pg. 132 ? 146)
9 21.10.14
23.10.14

Lean & Just-in-time Concept

-  Lean production & lean logic

-  Waste elimination

-  Just-in-time (JIT) production

-  Value added / non-value added activities

Introduction to supply chain management

 

Chapter 10 Lean and Sustainable Supply Chain (pg. 271 ? 278; 282) Homework 4: - Choose the best practice of TQM and describe the process and its implementation. - pg. 296: prob 1, 4, 12
10 28.10.14
30.10.14

Capacity Planning

-Utilization

- Design capacity

 

Chapter 3 Strategic Capacity Management (pg. 42 ? 49; 54 ? 56)
11 04.11.14
06.11.14

Location Strategies

- Issues in Facility locations

- Plant location method

- Factor rating

- Locating service facilities
Chapter 9 Location, Logistics, and Distribution (pg. 248 ? 264)
12 11.11.14
13.11.14

Material Requirement Planning  (MRP)

- Bill of Material

- Master Production Scheduling (MPS)

- MRP calculation
Chapter 14 Material Requirements Planning (pg. 430 ? 448)
13 18.11.14
20.11.14

Scheduling

- Priority rules and techniques

- Sequencing

- Johnson?s rule
Handout
14 25.11.14
27.11.14

Project Management

- Introduction to project management

- Work Breakdown Structure (WBS)

- Critical Path Method (CPM)

- Network drawing (AoN ? Activity on Node)
Chapter 7 Projects (pg. 178 ? 181; 185 -186; 192 -197) Homework 5: - pg. 265: prob 3, 5 - pg. 453 - 454; prob 1, 2 - pg. 211: prob 4 - pg. 212: prob 5
15 02.12.14
04.12.14
Project Presentation & Class Summary 
Remarks: (I):individual Work; (G): Group Work